Introduction
Many organizations experience a stall in results after implementing a source-to-pay (S2P) platform. According to Gartner’s Procurement Technology Adoption Trends Report (2023), procurement teams on average manage just 38% of total spend through formal sourcing processes. Sourcing functionality remains underutilized, and many suppliers are never fully enabled, limiting automation and insight across the process.
If these numbers sound familiar, it’s a sign your S2P technology is operational, but not optimized. Below we explore common downfalls of underutilization and three high-impact areas to focus on if you want to unlock the full value of your platform.