It’s easy to focus on the go-live of your source-to-pay solution – but what happens six months later, when users start forgetting best practices, new features are released, and your procurement team gets pulled into daily firefighting?
That’s where ongoing training proves its value. No matter the source-to-pay (S2P) platform, organizations that treat training as a one-time event are leaving value on the table.
Getting users comfortable in the system is one thing. Getting them to keep using it correctly is another. Here’s what happens when training drops off:
High-performing procurement teams are 2.5x more likely to deliver structured training programs post-implementation.
The message is clear: optimizing your source-to-pay platform isn’t just about technology. It’s about ensuring that your teams are equipped to utilize it to its full potential.
Poor training leads to inconsistent usage, data integrity issues, and reduced stakeholder trust. Strong training ensures business users follow the right paths, buyers stay compliant, and approvers make decisions faster and more informed decisions.
Internal teams are busy. Procurement and IT are often spread thin, and training can fall to the bottom of the priority list. Here are some of the key reasons why many leading organizations outsource their source-to-pay training:
Think of it as future-proofing your investment not just from a system perspective, but from a people perspective.
Not all training support is created equal. Here are four things to prioritize:
If your goal is to get more from your source-to-pay platform year after year, don’t overlook ongoing training. It’s one of the simplest and most effective ways to maintain momentum, reduce system friction, and keep procurement aligned with business needs.
Are you ready to build a training model that supports continuous improvement? From structured enablement to full-service sustainment, our team supports organizations looking to unlock long-term S2P value. Reach out to us today.
